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Lost? Links to ATG websites below:

πŸ“š Documentation (Home) β€’ 🌐 Website β€’ πŸš€ Web App β€’ βš™οΈ Admin Console

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πŸ“ Start here: How to Configure my Connectors β€” The essential guide to connecting your data sources to ATG

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Additional guides:

Key Concepts

πŸ—‚οΈ Categories

Administrators create Knowledge Categories to organize and control access. Each category is a collection of sources, and admins decide which users and which agents (for ATG embedded) can access which categories.

Example: You might create an "HR & Legal" category for sensitive documents accessible only to HR staff and management, and a "Company Wiki" category accessible to all employees.

πŸ”Œ Sources

Each category contains Sources. A source is defined in one of three ways:

πŸ“„ Documents

Sources contain Documentsβ€”the actual files and content that make up your organization's knowledge. These documents are analyzed in depth by ATG, enabling powerful semantic search and accurate answers with citations.

πŸ“Ž Personal Chat Attachments

Users can also attach files directly in the chat interface. These personal attachments are different from organizational knowledge: