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Lost? Links to ATG websites below:

📚 Documentation (Home) • 🌐 Website • 🚀 Web App • ⚙️ Admin Console

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📧 Share Documents to ATG via Email

The Email to Documents Connector provides the easiest way to get documents into ATG — just forward an email. Each knowledge category gets its own dedicated email address, making it incredibly simple for your team to share documents without ever opening the Admin Console.

🎯 Perfect for On-the-Go Knowledge Sharing

This connector is ideal when you need to:

• Forward documents you receive by email — no need to download and re-upload
• Share from mobile — send files from your phone without accessing the console
• Enable team contributions — let colleagues add knowledge without admin access
• Streamline workflows — integrate document sharing into your existing email habits

Simply send an email with attachments to your category's address, and ATG handles the rest automatically.

✉️ How It Works

Each knowledge category gets a unique email address in the format:

[email protected]

When someone sends an email to this address:

1. ATG receives the email and extracts all attachments
2. Files are automatically processed — text and images are extracted
3. Documents are added to the designated knowledge category
4. Sender gets confirmation — an automatic reply confirms successful processing

No manual intervention required — just send and forget.